Tips
Social Media Tip of the Day: Convert a Saved Twitter Stream to Chronological Order
If you’ve ever tried to transcribe a Twitter chat or conversation thread around a particular keyword or hash tag, you know that converting the chain to chronological order can be a real hassle. Whether you copy and paste a thread from Twitter search or a chat-hosting service like Twebevent, the default presentation is reverse-chronological, with [...]
Social Media Tips: HootSuite adds Facebook to its stream
We know that HootSuite is a great tool for managing our Twitter accounts, but now we can manage Facebook through HootSuite as well. HootSuite recently announced that they have added the ability to stream Facebook activity within HootSuite the same way they stream Twitter content. According to HootSuite: New Facebook streams allow you to monitor [...]
Social Media Tip: Social Media + Customer Care = More Business
I’m betting that you’ve gotten at least a start in use of social media for marketing. Otherwise, you wouldn’t be reading this. But ask yourself this question: “If some said something really ugly about your product, or were to absolutely rave about your service, what would you do?” More to the point, what you do [...]
Social Media Tip of the Day: Nimble for Social CRM
We hear a lot of talk about social CRM, and here’s a tool that shows the concept in action. Nimble was created by Jon Ferrara, founder of the legendary GoldMine sales automation software. After selling the company and taking several years off, he is back with a CRM tool that makes social connections an essential [...]
